This Privacy Policy explains how AgrasenConnect and the Agarwal Samaj of North America community collect, use, share, and protect information when you use our website, mobile application, membership services, events, ticketing, and matrimonial features (collectively, the “Service”).
Information We Collect
We collect information you provide when you create or update a profile, register family members or dependents, buy or manage event tickets, contact support, or use community features. This may include contact details, profile information, family and age-verification information, citizenship and education details, and information you choose to provide for matrimonial or chapter participation.
We may also collect technical information such as device, browser, log, and usage data needed to secure, maintain, and improve the Service.
How We Use Information
We use information to operate and secure accounts, verify eligibility, administer membership and family profiles, facilitate events and tickets, provide matrimonial features, communicate with you, respond to support requests, and improve the Service.
Payments
Payments are processed by Stripe or another authorized payment provider. We do not store full payment card details. Payment providers handle your information under their own privacy policies and terms.
How Information Is Shared
Information may be shared with authorized organization and chapter administrators, service providers that help us operate the Service, and other members only where a feature or your settings make that information available. Matrimonial information is handled within the private community experience and according to the visibility controls available in the Service.
We may also disclose information when required by law or when necessary to protect the rights, safety, and security of the organization, members, or the public.
Data Retention and Security
We retain information for as long as reasonably necessary to provide the Service, meet legal and organizational obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.
Your Choices
You may review or update much of your profile information through the Service. To request access, correction, deletion, or assistance with your information, contact us using the support form below. Certain records may need to be retained for legal, accounting, security, or community administration purposes.
Children and Dependents
Family and dependent information is collected only to support membership and community administration. Parents or legal guardians are responsible for information submitted for children and dependents.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
For privacy questions or requests, email support@pranatfoundation.org or use our support contact form.